No. Indiana individuals can order lab testing on themselves. Although clinical laboratories are not required to offer this service, the laboratory performing the test can choose to accept self-ordered tests. MACL accepts self-ordered testing for a limited but comprehensive number laboratory of tests.
All the tests available for order can be found by clicking the button below and downloading the self-order form which includes all applicable pricing. In addition, a $5.00 draw fee will be added to each order. For your convenience, you can also visit a MACL Patient Care Center (PCC) and ask a MACL associate for the SOLO self-order form.
You are financially responsible for all self-ordered tests. SOLO by MACL testing is not billed to your health plan or physician because they did not order the tests. For your convenience, MACL accepts many payment options including credit cards, debit cards, or money orders. You may also be able to pay using your health savings account. We recommend you confirm with your health savings provider if you are unsure of coverage. Please note, MACL cannot accept cash.
MACL cannot provide guidance for which tests you should order. You can find information regarding various lab tests on the MACL website or another healthcare organization. We recommend you always seek medical advice and oversight from your primary physician.
Specimens must be collected at a MACL Patient Care Center (PCC). To find a nearby PCC, please visit www.maclonline.com and search for the nearest location.
No. MACL does not currently offer appointment scheduling. However, our goal is to provide service to all patients within 20 minutes of their arrival. Most PCC sites are busy early in the morning due to fasting requirements; if your tests do not require fasting, we recommend visiting us later in the day.
Your results will be available through the online My QuestTM patient portal within 7-10 business days. You must register an account, if you do not have one already, and will be alerted via email when your results are ready. It is important that you utilize your full legal name on both the order form and the online registration so we are able to accurately match your account to your results.
There is a possibly that one or more of your results could be abnormal. For the next appropriate steps to be taken we recommend you consult your physician for assistance in interpreting your result values. MACL is not able to provide any medical advice.
If you have what MACL defines as a critical result, a MACL representative will contact you at the phone number provided on the order form as soon as the result is reported. Again, once that result is provided, it is your responsibility to seek medical counsel for the next appropriate steps to take in your care.
Through our partnership with Quest Diagnostics, your results will only be available on the My QuestTM patient portal. Brochures and informational instructions are available at all MACL PCC locations. To access the site please visit the My QuestTM Patient Portal at https://myquest.questdiagnostics.com. When you register you will be prompted to enter your information and confirm your identity.
It is important that you utilize your full legal name on both the order form and the online registration so we are able to accurately match your account to your results. If you have any trouble with setup or accessing results please email the support team via the Contact Us portion of the webpage.
No. When patients choose to self-order lab tests they assume responsibility for obtaining their results and contacting a physician as necessary. MACL will not send results to a physician; patients are not able to make that request at the time of the order.
MACL is required by law to report Reportable Communicable Diseases to the Indiana State Department of Health. These tests are marked with an asterisk and identified on the order form.
If you have a past due balance from a previous MACL date of service, you will be required to make a minimum payment based on your outstanding balance before you can receive future services. If you have any questions please call our customer service department at 1-800-667-5185 to reach our Patient Billing Customer Service department.